Privacy Policy

Privacy Policy

Company Information:

Company Name: El Atoron Mexican Taqueria
Contact Address: 5004 Columbia Ave Dallas, TX 75214, Dallas, TX 75206, USA
Contact Email: contact@elatorondallas.com

App Description:

App Name: El Atoron Dallas
Available Platforms: App Store and Play Store

App Features:
This app aims to bring customers products prepared by El Atoron Mexican Taqueria. Users can download and browse the restaurant's menu completely free of charge and anonymously.

The app offers the option to place orders, suggests the closest branch to your location or selected address, and also allows you to pay online. However, to enjoy this benefit, you must register and provide personal information.

Introduction:

At El Atoron Mexican Taqueria, we are aware that you, as a visitor to our websites, platforms, El Atoron Dallas mobile app, consumer, or potential consumer of our products and/or services, have the right to know what information we collect from you and our practices regarding that information.

1. Information We Collect

Personal Information Provided by the User:
We collect information that you provide directly to us when you register for the El Atoron Dallas App, such as:
- First and Last Name(s)
- Local or Cell Phone Number
- Email Address
- Payment Information (Card Number, Bank, Expiration Month, Expiration Year, Security Code)
- Address

Collection Methods:
- In-App Capture Forms

Information Collected Automatically:
We automatically collect information about your device or user activity, such as:
-Precise Location and Address

Collection Methods:
-Integrated Geolocation Feature

Information Collected from Third Parties:
We do not collect user information from third parties (such as Google or Facebook registration or authentication).

2. How we use information

To provide and improve our services:
We collect your personal data, which is why we request your consent through this Privacy Policy, in order to use it for the following purposes:

1. To identify you as a consumer or potential consumer of our products (First Name, Last Name, Email, Phone Number) .
2. To confirm orders placed within the El Atoron Dallas App and notify you when they are ready for delivery (First Name, Last Name, and Phone Number).
3. Locate the order request address (Exact Location and Address), either for home delivery or to suggest the nearest branch for you to visit in person.
4. Process the order payment (Name, Email, Card Number, Expiration Month, Expiration Year, Security Code) . It is important to clarify that El Atoron dallas does not have the capacity, means, or authorization to directly charge your credit or debit card. Instead, it uses a third-party service (in this case, Stripe, of which you can find more information on its Website), which provides an online payment processing API, to which the aforementioned information is sent for this purpose.
5. Follow up on any issue that may have arisen regarding an order and/or delivery of products or to provide any clarification you have requested regarding a purchase made (First Name, Last Name and Phone Number, Email).
6. To contact you and send you relevant information regarding our products, promotions, or events held at any of El Atoron Mexican Taqueria's locations (First Name, Last Name and Phone Number, Email).
/> 7.- Generate statistical sales reports that allow El Atoron Mexican Taqueria to identify the best-selling products, total sales amounts, and the locations with the highest sales volume, either daily or by date.

In this regard, we inform you that your personal data will be processed and safeguarded based on the principles of legality, quality, consent, information, purpose, loyalty, proportionality, and responsibility, enshrined in the Federal Law on the Protection of Personal Data Held by Private Parties and its Regulations.

3. Data Security

Data Protection:
We inform you that your personal data will be protected under strict administrative, technical, and physical security measures that have been implemented to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing:

1.- The data is stored in a database manager on a VPS server, access to which is restricted by an encrypted password.

2.- Within the App, HTTP "Read and Write" requests are made to a VPS server. All of these requests are protected through the implementation of an SSL security certificate.

3.- When the customer makes a purchase by credit or debit card, the security code is only requested at the time of payment and sent directly to the Stripe payment processing API. It is not stored anywhere on the platform or in the El Atoron Dallas app.

4. User Rights

Access and rectification of information:
As the owner of the personal data covered by this Privacy Notice, you may exercise your rights of access, rectification, cancellation, or objection (ARCO Rights), which are enshrined in the Federal Law on the Protection of Personal Data Held by Private Parties and its Regulations.

Customers can access their information through the El Atoron Dallas app, from the 'My Account' option in the main menu, where they can rectify, update, or request the partial or total deletion of their account.

You can also request partial or complete deletion of your account through the link Account Deletion Request.

Partial Account Deletion:
Your account will no longer be active in the app, no one will be able to log in with your information, nor will any purchases be made. If you saved one or more credit or debit cards as payment methods within the El Atoron Dallas app (My Wallet), these will be permanently deleted for security reasons. However, you grant El Atoron Mexican Taqueria consent to access some of your information (First Name, Last Name, Email Address, and Address) for the purposes specified in sections 1, 5, and 7 of "2. How We Use Information."

Complete Account Deletion:
By selecting this option, all your account information, payment methods, and purchase history will be permanently deleted from our databases. No data will be viewable or recoverable.

5. Data Retention

Retention Duration:
As long as the El Atoron Dallas App "remains operational"*, your information is stored indefinitely and will be used in the following ways:

1.When an account remains active: For the purposes specified in points 1, 2, 3, 4, 5, 6, and 7. in condition "2. How we use information."
2.When the account is partially deleted: As explained in the "Partial Account Deletion" in condition "4. User Rights."

*It is understood that the El Atoron Dallas App "remains operational." when it is available in the Play Store and/or App Store and there are users with the app installed on their devices.

6. Changes to the Privacy Policy

This Privacy Notice may be modified in the future. In any case, any modification to it will be made known to you by sending an email to the account you initially provided to us to inform you of this Privacy Notice and/or by publishing it on the following web link

7. Consent

Acceptance of this privacy policy:
Once you enter your personal information (First Name(s), Last Name(s), Telephone Number, and Email Address) in the El Atoron Dallas app registration form, enable the "I have read and accept the privacy policy" field, and tap the "Register" button, you expressly:

1. Accept the conditions contained in this Privacy Notice.
2. Agree that the information you provide may be stored, used, and, in general, processed for the purposes indicated in condition "2. How we use the information."
3. You grant El Atoron Mexican Taqueria authorization to obtain, compile, store, and use your information in accordance with the conditions set forth herein and applicable laws. You acknowledge that all information you provide is true and up-to-date. If you wish to verify, modify, or supplement the information provided herein, please log in to the El Atoron Dallas app using your email address and password.

If you do not express your opposition to the use of your personal data, it will be understood that you have given your consent.

We will not be liable if you do not receive the aforementioned notification of changes to the Privacy Policy due to a problem with your email account or internet data transmission.

However, for your security, the current Privacy Notice will be available at all times at the web link indicated under "6. Changes to the Privacy Policy."

8. Links to Third-Party Sites

Centro Tecnológico Hispano Privacy Policy (App Developers)
Stripe Privacy Policy (Payment Processing API)

9. Contact

El Atoron Mexican Taqueria:
Email: elatorontaqueria@gmail.com
Phone: +1 214-887-8846
Address: 5004 Columbia Ave, Dallas, TX, United States, Texas
Website